Privacy Policy

Effective Date: January 27, 2025

Introduction

At Plan A Global Media B.V. ("we," "us," "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, use our services, or interact with us. It also explains your rights under applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Data We Collect

We collect and process the following categories of personal data:

A. Information You Provide to Us:

  • Name

  • Email address

  • Phone number

  • Company name

  • Billing and payment information

  • Any other information you provide when contacting us or signing up for services

B. Information We Collect Automatically:

  • IP address

  • Browser type and version

  • Device information

  • Geographic location

  • Pages visited and time spent on our site

  • Cookies and similar tracking technologies

C. Information from Third Parties: We may collect personal data from social media platforms, advertising partners, or public databases if you interact with our content or services through these channels.

2. How We Use Your Data

We use your data for the following purposes:

  1. Service Delivery: To provide and improve our services, process payments, and respond to your inquiries.

  2. Marketing and Communication: To send newsletters, promotional materials, and updates about our services, with your consent.

  3. Analytics: To analyze website performance, understand user behavior, and improve user experience.

  4. Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Legal Basis for Processing (GDPR)

We process your data based on the following legal grounds:

  1. Consent: When you provide explicit consent for specific purposes (e.g., subscribing to our newsletter).

  2. Contractual Necessity: When processing is required to fulfill a contract (e.g., delivering services you request).

  3. Legitimate Interests: For purposes such as improving our services or marketing, balanced against your rights.

  4. Legal Obligations: To comply with applicable laws.

4. Your Rights (GDPR & CCPA)

Under GDPR (Applicable in the EU):

You have the following rights:

  • Access: Request access to the personal data we hold about you.

  • Rectification: Request correction of inaccurate or incomplete data.

  • Erasure: Request deletion of your data ("right to be forgotten"), subject to legal obligations.

  • Restriction: Request restricted processing of your data.

  • Portability: Receive a copy of your data in a structured, machine-readable format.

  • Objection: Object to the processing of your data for specific purposes, such as direct marketing.

  • Withdraw Consent: Withdraw your consent at any time.

To exercise these rights, contact us at [insert contact email].

Under CCPA (Applicable in the US):

California residents have the following rights:

  • Right to Know: Request details about the categories and specific pieces of personal data we collect.

  • Right to Delete: Request deletion of personal data, subject to exceptions.

  • Right to Opt-Out: Opt out of the sale of your personal data.

  • Non-Discrimination: You will not be discriminated against for exercising your rights.

To exercise these rights, contact us at [insert contact email] or call [insert phone number].

5. Data Sharing and Transfers

We do not sell your personal data. However, we may share data with:

  • Service Providers: Third-party vendors who assist in delivering our services (e.g., payment processors, hosting providers).

  • Legal Authorities: To comply with legal obligations or enforce our rights.

  • International Transfers: Data may be transferred to countries outside the EU/EEA, including the U.S. We ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).

6. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once data is no longer needed, we securely delete or anonymize it.

7. Cookies and Tracking Technologies

We use cookies to enhance your experience. By using our site, you consent to the use of cookies. You can manage your cookie preferences through your browser settings. For more details, refer to our [Cookie Policy].

8. Security Measures

We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission or storage is 100% secure. If you suspect a breach, contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies.

10. Updates to This Policy and Terms of Use

We reserve the right to update this policy or our website’s terms of use at any time without prior consultation or notification. The revised policy will be posted on this page with the updated effective date.

11. Governing Law

This Privacy Policy and any related terms of use shall be governed by and construed in accordance with the laws of The Netherlands, without regard to its conflict of law principles.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to abide by the terms of use.